000 nam a22 7a 4500
999 _c1638
_d1638
005 20210308102035.0
008 210308b ||||| |||| 00| 0 eng d
020 _a9780748772933
082 _a658.401
100 _aDahlgaard, J Jens
245 _aFundamentals of Total Quality Management
_bProcess Analysis and Improvement
260 _aDelhi
_bChapman & Hall
300 _a372p.
653 _aTotal Quality Management, Standardization, Benchmarking, Quality Costing
700 _aKristensen, Kai
700 _aKanji, K Gopal
942 _cBK