Dahlgaard, J Jens <br/><br/>
Fundamentals of Total Quality Management  Process Analysis and Improvement 

 - Delhi  Chapman & Hall 
 - 372p. 
<br/><br/><label>ISBN: </label>9780748772933 
<br/><br/><label>Subjects--Index Terms: </label>Total Quality Management, Standardization, Benchmarking, Quality Costing 
<br/><br/><label>Dewey Class. No.: </label>658.401